GENERALITIES
These standard terms of sale and delivery define the commercial relationship between the buyer and Fuglesangs AS, hereinafter referred to as the seller, and apply as long as nothing else has been agreed in writing between the parties. The Fuglesangs standard is in accordance with NL17, link to document: https://5051652.fs1.hubspotusercontent-na1.net/hubfs/5051652/Nedlastninger/NL17-med-informasjon%20NO.pdf
For service jobs our standard terms are in accordance with NR15, link to document: https://5051652.fs1.hubspotusercontent-na1.net/hubfs/5051652/Nedlastninger/NR15%20med%20informasjon.pdf
TERMS OF DELIVERY
Delivery takes place at our address at Alnabru ("FCA"). Orders less than net NOK 1000, - will be charged with a handling fee of NOK. 500, -.Fuglesangs AS is concerned about the environment and handles packaging in an environmentally conscious way. An environmental fee of 1% therefore applies to all orders. Fuglesangs AS is also affiliated with Renas return system.
PRICES
Offered prices are valid for 30 days from the time it is sent, unless otherwise specifically agreed.The seller nevertheless reserves the right to adjust prices without notice due to external circumstances such as changes in currency, changes in framework conditions and changes in delivery terms from subcontractors.
WARRANTY / COMPLAINT
Defects must be reported in writing to Fuglesangs AS as soon as possible after the defect was discovered, no later than within 12 months.If it turns out that the complaint is incorrect, the costs incurred for the investigations will be invoiced to the customer. Evental changes in customs rates will change given prices.
CANCELLATION
The buyer can not cancel an order that has been confirmed by the seller, unless the seller approves this in writing. In the event of cancellation, the buyer will be charged the additional costs that the seller has incurred from the supplier, freight forwarder or carrier.
RETURN
Items can only be returned by appointment. Returns of items sold in the last 12 months and are part of our standard range are returned if the item is unused and in original, undamaged packaging. Reference to original order must be provided. Return fee of 20% of the item's invoice value will be charged. Procurement items are not normally returned.
RESPONSIBILITY
Our liability for defective and delayed deliveries is limited to 5% of the value of the delivery. We have no liability for damages if compensation-related matters are due to circumstances beyond our control, including our own suppliers' non-contractual fulfillment. Our liability does not under any circumstances cover operating losses or other indirect or unforeseeable losses.
DEVIATION
All deviations from these conditions must be agreed in writing.
CHOICE OF LAW AND DISPUTES
This agreement is subject to Norwegian law. Disputes that may arise in connection with or as a result of the agreement shall be settled by legal action, unless the parties decide otherwise. The parties accept the Oslo District Court as the appropriate venue.