These standard terms of sale and delivery define the commercial relationship between the buyer and Fuglesangs AS, hereinafter referred to as the seller, and apply as long as nothing else has been agreed in writing between the parties. The current version of standard sales conditions can be found at www.fuglesangs.no. If conditions are not described in this document, Norwegian Law applies.
Unless otherwise agreed, payment shall be made within 15 days net. After maturity, interest is charged according to the delay interest rate law.
TERMS OF DELIVERY
There is no delivery obligation until the order has been confirmed in writing through order confirmation.Delivery takes place freely at our address at Alnabru ("Ex Works"). Orders less than net NOK 500, - will be charged with a handling fee of NOK. 250, -.Fuglesangs AS is concerned about the environment and handles packaging in an environmentally conscious way. An environmental fee of 1% therefore applies to all orders. Fuglesangs AS is also affiliated with Renas.
The delivered goods are sold with a sales lien and remain the seller's property until they have been paid in full (cf. sections 3-14 and 3-22 of the Pledge Act). Full settlement has not taken place until default interest and legal costs have also been paid in full. The buyer accepts voluntary return of the pledged goods in the event of default.
Offered prices are valid for 30 days from the time it is sent, unless otherwise specifically agreed.The seller nevertheless reserves the right to adjust prices without notice due to external circumstances such as changes in currency, changes in framework conditions and changes in delivery terms from subcontractors.
WARRANTY / COMPLAINT
Defects must be reported in writing to Fuglesangs AS as soon as possible after the defect was discovered, no later than within 12 months.If it turns out that the complaint is incorrect, the costs incurred for the investigations will be invoiced to the customer.
The buyer can not cancel an order that has been confirmed by the seller, unless the seller approves this in writing. In the event of cancellation, the buyer will be charged the additional costs that the seller has incurred from the supplier, freight forwarder or carrier.
Items can only be returned by appointment. Returns of items sold in the last 12 months and are part of our standard range are returned if the item is unused and in original, undamaged packaging. Reference to original order must be provided. Return fee of 20% of the item's invoice value will be charged. Procurement items are not normally returned.
Our liability for defective and delayed deliveries is limited to 5% of the value of the delivery. We have no liability for damages if compensation-related matters are due to circumstances beyond our control, including our own suppliers' non-contractual fulfillment. Our liability does not under any circumstances cover operating losses or other indirect or unforeseeable losses.
All deviations from these conditions must be agreed in writing.
CHOICE OF LAW AND DISPUTES
This agreement is subject to Norwegian law. Disputes that may arise in connection with or as a result of the agreement shall be settled by legal action, unless the parties decide otherwise. The parties accept the Oslo District Court as the appropriate venue.